Welcome to the Stormwater Conference & Expo 2026 Exhibitor Guide. If you have any questions regarding this upcoming expo, please email James Austin or Aimee Fraser at waternz@avenues.co.nz
Please bookmark this page and pass it on to your staff working on your stand at this event or any contractors you are working with who will find this key information useful.
For the purpose of this document, we refer throughout to The New Zealand International Convention Centre as NZICC.
CONTENTS
IMPORTANT CHECKLIST
| REQUIRED | UPLOAD | DUE |
| 75-word Company Profile & Logo for Conference App (Preferred file formats for logos are: PDF, EPS, JPEG, TIF and all files to be provided as a high resolution (300dpi), profile to be provided as a separate MS Word document) | Via the online portal | Thursday, 16 April |
| Company name (This should be the same name as your Corporate Membership and the name on your Fascia Name Signage. It will be how your company is referred to across all material.) | Via the online portal | Thursday, 16 April |
| Pre-register the names of your Two Inclusive Stand Personnel Registrations. IMPORTANT Please supply names to allocate to your stand personnel to avoid any delays at the registration desk (Any additional stand personnel registrations can be purchased at $322.00 (including GST) | Click here to book your Stand Personnel | Friday, 1 May |
| Orders to Exhibition Hire For any furniture or additional stand equipment | Stephanie Grant steph@exhibitionhire.co.nz | Furniture orders: Friday 24 April Graphics orders: Friday 1 May |
EXPO FLOORPLAN
PACK-IN/OUT DETAILS
A High-Vis must be worn at all times during pack in and pack out. These can be purchased from The Warehouse, Bunnings, Mitre 10 to name a few.
Pack in: Monday, 11 May 10:00 am – 5:30 pm (Water New Zealand shout from 4:30pm)
Exhibitor Registration: Monday, 11 May 2:00 pm
Stands must be ready by 5:30 pm Monday, 11 May. Any pack-in times outside of these hours must be pre-approved by Avenues Event Management, please contact James Austin.
WATER NEW ZEALAND EXPO SHOUT
After a busy day in the Stormwater Expo, join us for refreshments at the Water New Zealand Shout in the Stormwater Expo Hall from 4:30pm – 5:30pm
Pack out: Thursday, 14 May
Dismantle Expo Stands from 11:15 am
Exhibits may not be dismantled or removed before 11:15 am Thursday, 14 May. Should any exhibitor dismantle before this time, a fine will be imposed on their company.
DELIVERY FORKLIFTS
The venue has forklifts available for to exhibitors.
Only NZICC approved, licensed and experienced drivers may operate forklifts at the venue.
TROLLEYS
Venue trolleys will be available for use subject to availability and are not guaranteed for exhibitor use. All trolleys used must have pneumatic tyres with rubber wheels to protect the floor.
STORAGE
There is limited storage available at NZICC to store your boxes/crates/pallets during the expo. Please label your boxes with your company name. One of the Avenues Event Management staff can show you where this is on pack-in day.
DELIVERIES AND COLLECTION
PRE-EVENT DELIVERIES
Due to a busy event schedule and limited storage at the venue, we recommend you use a freight forwarder for delivery, collection and storage requirements. Early deliveries will be accepted via the venue’s Loading Dock one day before the pack-in or on the day of pack in of the event.
For any deliveries to NZICC, please ensure your items are clearly identifiable (including event name, stand name and stand number, contact name and contact number) so that they can be accepted.
We recommend you use the NZICC Delivery Label for incoming goods as this captures all the information we need.
NZICC will not take responsibility for any incorrectly labelled goods. NZICC will accept and sign for deliveries; however, upon receipt, NZICC will not be responsible for checking the status or condition of goods delivered and will not be responsible for any payment to delivery companies.
POST-EVENT COLLECTIONS
Exhibitors are expected to have all their items cleared from the event space within the pack out time allocated and collected no later than one day after the pack out.
We recommend using the NZICC Dispatch Label to help with post-event collections. Any items left behind without instruction, not labelled or mis-labelled will be deemed abandoned and disposed of accordingly and costs may be on charged.
It is the exhibitor’s/organiser’s responsibility to arrange for collection of their own goods. If exhibitors have items to be collected post-event by couriers it is very important to ensure:
- Items must be fully packed and boxed, ready for transport before being placed in the dock
- Items must not be left unpackaged as these will not be accepted for dispatch
- Completed courier or outgoing dispatch labels are attached to all packed items
- Items are at the correct collection point in the dock before exhibitors leave the venue
VENUE ACCESS FOR PACK IN
Loading Dock: 46 Nelson St, Auckland CBD, Auckland 1010
The NZICC logistics team supervises all entry to the loading dock and access is only allowed to
vehicles arriving at their scheduled time as per the event loading/traffic management plan.
Exhibitors may access the Loading Dock during the Stormwater listed pack in and out times only. High visibility clothing and covered footwear must be worn in all loading dock areas.
Access to the Loading Dock for contractors and exhibitors is scheduled to ensure congestion on entry to the loading dock is minimised. If the Loading Dock is busy on your arrival, do not block public roads.
The venue requests strict adherence to this schedule to ensure an effective loading plan can be
delivered. Please be aware that it may not be possible to accept any unscheduled arrivals and that they may be turned away at the control gate.
LOADING DOCK
LOADING DOCK TRAFFIC
Access to the Loading Dock is from 46 Nelson Street only. Movement of vehicles on the loading dock is strictly one way. The Loading Dock is strictly a no parking zone and vehicles may remain on the loading dock for a limited time. Once exhibitors have offloaded, vehicles must vacate the area.
LOADING DOCK RESTRICTIONS
To ensure safe and efficient movement during event build and pack-in and pack-out, all exhibitors must comply with the following loading limits and access conditions:
- Vehicle Time Limit
- Exhibitor vehicles may remain on the loading dock for a maximum of 15 minutes
- Vehicles must be loaded/unloaded immediately upon arrival
- Unattended or overstaying vehicles may be directed to leave the dock
- Delivery Booking Requirement
- All exhibitor deliveries must be booked via the Loading Dock Management System
- Unscheduled arrivals may be denied access and asked to rebook
- Freight and Trolley Restrictions
- Freight, trolleys, pallet jacks, and large items cannot be taken through guest elevators
- Only small, hand-carried items may be brought in via the NZICC car park
- Size & Quantity Limits
- Exhibitors delivering more than 2 pallets loads must use a freight forwarder
- Deliveries exceeding standard dimensions or weight (500kg/pallet) require approval
- Vehicle Access Restrictions
- Only cars, vans, and small commercial vehicles may self- deliver
- Larger trucks must be coordinated through Avenues Event Management
- Tail-lift trucks must use allocated bays during their scheduled time
- Marshalling & Direction
- Exhibitors must follow instructions from the marshal and gate controller
- Failure to follow direction may result in access being delayed or denied
LOADING DOCK LIFTS
There are 2 main good lifts, suitable for large loads and vehicles, with the following dimensions:
- Height – 3m
- Depth – 6m
- Width – 2.9m, between bump rails
- Maximum Load – 9 ton
There are also 2 smaller back of house lifts suitable for smaller freight, equipment and trolleys. All lifts must only be operated by NZICC staff or approved contractors to safeguard loads and lifts.
HEALTH AND SAFETY
HIGH-VIS
A High-Vis must be worn at all times during pack in and pack out. These can be purchased from The Warehouse, Bunnings, Mitre 10 to name a few.
ELECTRICAL APPLIANCES
All electrical appliances, including extension leads must be “tested and tagged” and the tag MUST BE CURRENT, or the appliance cannot be used.
All electrical items used at NZICC must be Portable Appliance Testing tested and tagged under AS/NZS 3760:2022 before coming on site.
Testing and tagging services are not available on site.
All groups are responsible for ensuring any equipment brought in from external providers is tested and tagged accordingly. The usage of any equipment with expired tags will not be permitted. Should NZICC find equipment in use with expired tags, the incident will be recorded in our Health & Safety management platform in keeping with NZICC internal policy and the equipment will be removed.
TRIP HAZARDS
ALL Trip hazards MUST be identified, REMOVED or covered.
IMPORTANT EVENT INFORMATION
NAMETAGS
Nametags must be worn at all times to gain admittance to the exhibition area. (This does not apply on pack in and pack out)
Security will deny entry to these areas to anyone not wearing a nametag.
All stand personnel to the Conference need to collect a nametag from the registration area on arrival. Please ensure all stand personnel have their names registered prior to the event to avoid any unnecessary delays.
FREE OF CHARGE EXPO VISITOR HOURS
You are welcome to invite your clients and contacts to attend the Expo free of charge.
Please feel free to share this with your clients and encourage them to attend. Simply click the link to view opening hours and pre-register.
GENERAL VENUE INFORMATION
NZICC VENUE ADDRESS
New Zealand International Events Centre, 101 Hobson St, Auckland CBD, Auckland 1010
NZICC LOADING DOCK ADDRESS
46 Nelson St, Auckland CBD, Auckland 1010
CARPARKING
NZICC’s car park has 1300 spaces over 4 levels and is underneath the building and accessible from 46 Nelson Street.
The NZICC car park has lift access directly into the building and provides the following facilities:
- 28 accessible parking bays and 120 bicycle racks
- 10 electric vehicle chargers supplying 20 parking bays on levels B1 and B2. Discounted rates are available for guests with payment terminals in the lift lobby on each level
WIFI
There will be WIFI available on site and details will be provided on the back of your lanyard.
THE NZICC provides free Wi-Fi for all delegates. However, we require all exhibitors to have a hardwire internet connection to their stand, especially if they are streaming or demonstrating their software/website.
There is a charge for this service, please contact Avenues Event Management for this, and they can put you in touch with NZICC.
ABOUT YOUR STAND
All stands must adhere to the 3m x 3m stand floor space size you have purchased. This means no pull-up banners, signage, or machinery placed in front of your stand.
All stand walls are 2.3m high.
Exhibitors may not place any display material or exhibit, nor extend their stand structure and fittings, beyond their contracted boundary.
Avenues Event Management accepts no responsibility for exhibitor losses during the entire exhibition including setup and removal periods.
Each Exhibition Booth Includes:
- 3m x 3m exhibition booth with Velcro-receptive fabric on all sides (2.3m high)
- 2 x 150-watt spotlights
- 1 x 4-way multi-box
- 1 x company name sign
- Each Exhibitor will receive a complimentary 75-word profile listing, logo and website in the Conference app.
- Two complimentary Exhibitor Passes for stand personnel per stand (these do include access to the Conference sessions) Additional Exhibitor Passes are available at a charge of NZ $280 + GST
- Exhibitors have access to all morning teas, afternoon teas, and lunches, as well as the Welcome Function
(Conference Dinner tickets are an additional cost to the exhibitor, tickets can be purchased through the stand personnel portal)
RIGGING ABOVE YOUR STAND
If you have any sky banners you would like rigged above your stand, please reach out to Exhibition Hire Services, they manage all rigging at NZICC and they can give you a quote. Contact Stephanie Grant at steph@exhibitionhire.co.nz
OUTDOOR DISPLAYS
Given the location of the venue. There will be no opportunities for outdoor displays at Stormwater 2026.
RULES AND REGULATIONS
- NO coffee cups and/or coffee related products to be handed out on exhibition stands
- Reusable bottles are preferred over giving away single-use bottles
- Promotional floorwalkers are not permitted
- Please note that you cannot provide separate *catering or food giveaways without prior permission from Avenues Event Management
Should you wish to bring your own food or drinks for delegates to sample, please inform your conference organiser. Authorisation will be at the NZICC discretion, depending on purpose, item and quantity.
EQUIPMENT HIRE/ORDERING
Exhibition Hire Services
The exhibition spaces are supplied by Exhibition Hire. You can contact Exhibition Hire directly if you wish to hire any additional equipment you may require for your stand or regarding any of the following:
- Custom Built & Design & Build Stands
- Signage & Graphics
- Furniture Hire
Orders Due:
- Furniture orders: 26 April
- Graphics orders: 1 May
To place an order contact: Stephanie Grant: steph@exhibitionhire.co.nz
STAND PERSONNEL
Each stand includes two complimentary stand personnel. If you would like more than two you can register extra stand personnel at this same link.
Please ensure you allocate your stand personnel to ensure there are no delays for your team when checking in at the conference.
Additional Exhibitor Passes/Stand personnel Registrations are available at a charge of NZ $280 + GST
KEY CONTACT INFORMATION
EXPO CONTACTS
James Austin – Avenues Event Management
Phone +64 021 537 155
Email james@avenues.co.nz
Aimee Fraser – Avenues Event Management
Phone +64 027 3235 179
Email aimee@avenues.co.nz
EQUIPMENT HIRE CONTACT
Stephanie Grant – Exhibition Hire Services
Phone +64 21 827 766
Email steph@exhibitionhire.co.nz
MEMBERSHIP CONTACT
Pip Donnelly – Water New Zealand
Phone +64 4 472 8925
Email enquiries@waternz.org.nz
